The Queensland Government has deregulated retail electricity prices for customers in south east Queensland from July 2016. We now monitor the retail electricity market when directed by the government to do so. Our reports cover retail prices, discounts, fees and other topics the government asks us to report on.
We released a scoping paper in October 2016, which outlined how we intended to monitor the operation of the SEQ retail electricity market for residential and small business customers for 2016–17. We published the 2016–17 market monitoring report in November 2017, and in the following years we also released quarterly and annual reports on the SEQ retail electricity market for 2017–18 and 2018–19.