We regulate access to support competition by enabling third parties to access essential infrastructure that cannot be economically duplicated, including below-rail (track) infrastructure.
Water is an essential resource which requires careful management and regulation.
We are the economic regulator of water and wastewater services for Queensland.
Along with setting regulated electricity prices for regional Queensland customers, we monitor the retail electricity market in south east Queensland, set the solar feed-in tariff for regional Queensland, and enforce the Electricity Distribution Network Code.
Queensland’s 20 ports are crucial to the state's export-driven economy. Coal makes up the bulk of the exports by volume and accounts for nearly half of the total value of Queensland’s exports.
Electricity: Supporting efficient outcomes in energy for the long term interests of Queenslanders
Rail: Promoting efficient use of, and fair access to, key rail infrastructure in Queensland
Ports Regulation: Delivering efficient access to Queensland’s key export infrastructure
Water: Advocating fair water prices that encourage efficient water use in Queensland
We have a number of functions under the Gas Supply Act 2003 and the Gas Distribution Network Code.
Our main roles are to enforce compliance with the Gas Distribution Network Code and monitor developments in the competitive market.
The QCA Enforcement Guidelines outline our approach to enforcing the Gas Distribution Network Code.
Prior to 1 July 2015 the QCA was required to monitor and publish annual customer disconnection and complaints data collected from retailers on a quarterly basis. Distributors were also required to report, on a quarterly basis, disconnections they have performed at the request of each retailer and at their own instigation.
In April 2008, the Minister for Mines and Energy (the Minister) directed us to review small customer gas pricing and competition in the Queensland retail gas market. The review examined current market issues in the interests of gas customers, incumbent retail market participants and new entrants.
26 Oct 2015 | Revised enforcement guidelines
20 Jun 2014 | Final decision: proposed amendments to Electricity Industry Code