• Gas Distribution Network Code
  • Enforcement Guidelines
  • Disconnection Reporting
  • Pricing and Competition Review
The Gas Distribution Network Code sets out rules for distributors and retailers.

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The QCA Enforcement Guidelines outline our approach to enforcing the Gas Distribution Network Code.

Prior to 1 July 2015 the QCA was required to monitor and publish annual customer disconnection and complaints data collected from retailers on a quarterly basis.  Distributors were also required to report, on a quarterly basis, disconnections they have performed at the request of each retailer and at their own instigation. 


In April 2008, the Minister for Mines and Energy (the Minister) directed us to review small customer gas pricing and competition in the Queensland retail gas market.  The review examined current market issues in the interests of gas customers, incumbent retail market participants and new entrants.