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Queensland Competition Authority (QCA)

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Service Quality

Quarterly MSS and GSL Reports

Under the section 2.6.2 of the Queensland Electricity Industry Code, distributors are required to report their performance against a set of Minimum Service Standards (MSS) and any payments made to customers for failing to meet Guaranteed Service Levels (GSL) on a quarterly basis. These reports are provided below.

September Quarter 2011

June Quarter 2011

March Quarter 2011

December Quarter 2010

September Quarter 2010

June Quarter 2010

March Quarter 2010

December Quarter 2009

September Quarter 2009

June Quarter 2009

March Quarter 2009

December Quarter 2008

September Quarter 2008

June Quarter 2008

March Quarter 2008

 December Quarter 2007

September Quarter 2007

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Modified: 7 Dec 2011
Queensland Competition Authority
Level 19, 12 Creek Street
Brisbane, Queensland
Australia 4000
Phone: +61 (7) 3222 0555
Fax: +61 (7) 3222 0599