Service Quality
Annual Financial and Service Quality Performance
Annual reports on the distributors’ financial and service quality performance over the previous financial year (including any unders/overs adjustments to their revenues for the next financial year) are provided below.
The distributors’ annual service quality reports made under the Authority’s Guidelines are also provided below.
Decision/Recommendation
- QCA - Energex's Financial and Service Quality Performance 2006-07 (Mar 08) (PDF, 160KB)
- QCA - Ergon Energy's Financial and Service Quality Performance 2006-07 (Mar 08) (PDF, 155KB)
- QCA - Energex's Financial and Service Quality Performance 2005-06 (Mar 07) (PDF, 165KB)
- QCA - Ergon Energy's Financial and Service Quality Performance 2005-06 (Mar 07) (PDF, 163KB)
- QCA - Energex's Financial and Service Quality Performance 2004-05 (Mar 06) (PDF, 191 KB)
- QCA - Ergon Energy's Financial and Service Quality Performance 2004-05 (Mar 06) (PDF, 159 KB)
- QCA - Energex's Financial and Service Quality Performance 2003-04 (Mar 05) (PDF, 190 KB)
- QCA - Ergon Energy's Financial and Service Quality Performance 2003-04 (Mar 05) (PDF, 177 KB)
- QCA – Electricity Distribution Businesses Financial and Service Quality Performance 2002-03 (Mar 04) (PDF, 417 KB)
- QCA – Electricity Distribution Businesses Financial and Service Quality Performance 2001-02 (Aug 03) (PDF, 71 KB)
Annual Reports
