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Information Reporting

Market Customer Statistics

Under clause 8.5.1(b) of the Electricity Industry Code the Authority is required to publish quarterly, a report on the number of small and large customers on market and non-market contracts. The report indicates the number (and percentage) of electricity customers who have moved from a regulated electricity contract to a market contract since the commencement of full retail competition.

The data used to prepare each quarterly report is collected from Queensland electricity retailers and distributors, who are required to provide this information under the Electricity Industry Code.

Late in 2009, the Authority became aware of inconsistencies in the customer numbers being reported by some retailers.  Investigation revealed that each of the quarterly market and non-market customer reports that the Authority has published since June 2008 have been incorrect.

The Authority has prepared an addendum report that provides the updated market and non-market customer data and highlights the differences between the updated and historically reported data.

Quarterly Report - Post Addendum Report

Addendum Report - June 2008 to June 2009

Quarterly Reports

Adobe Reader is required to open and print Portable Document Format (PDF) files and is free to download from: http://www.adobe.com/products/acrobat/readstep2.html.

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Modified: 28 Jan 2010
Queensland Competition Authority
Level 19, 12 Creek Street
Brisbane, Queensland
Australia 4000
Phone: +61 (7) 3222 0555
Fax: +61 (7) 3222 0599