Information Reporting
Electricity Billing Code Statistics
Clause 2.3.2 of the Electricity (Retail Billing Guaranteed Service Level) Code (the Electricity Billing Code) requires retailers to report certain data on a quarterly and annual basis, including the number of:
- GSL rebate claims made and the number rejected;
- GSL rebates paid and the amount of such rebates;
- GSL rebates automatically paid to customers; and
- GSL rebate disputes referred to the Energy and Water Ombudsman for resolution.
The data is used to prepare quarterly and financial year reports. The most recent report for the December quarter 2011 can be downloaded below.
In March 2010, Integral Energy advised the Authority that for the September quarter 2009, it had overstated the number of GSL rebate claims rejected. In August 2010, Ergon Energy advised the Authority that it had incorrectly reported its GSL payments for the December quarter 2009 and March quarter 2010. The Authority has prepared a revised Retailer Performance Report for the September quarter 2009 to March quarter 2010 to correct for these errors.
Reports
- Billing Code - Retailer Performance Dec 2011 (PDF, 25KB)
- Billing Code - Retailer Performance Sep 2011 (PDF, 20KB)
- Billing Code - Retailer Performance June 2011 and Year 2010-11 (PDF, 30KB)
- Billing Code - Retailer Performance Mar 2011 (PDF, 20KB)
- Billing Code - Retailer Performance Dec 2010 (PDF, 30KB
- Billing Code - Retailer Performance Sep 2010 (PDF, 30KB)
- Billing Code - Retailer Performance June 2010 and Year 2009-10 (PDF,30KB)
- Billing Code - REVISED Retailer Performance Sep 2009 to Mar 2010 (PDF, 35KB)
- Billing Code - REVISED Retailer Performance June 2009 and Year 2008-09 (PDF, 410KB)
- Billing Code - Retailer Performance Mar 2009 (PDF, 26KB)
- Billing Code - Retailer Performance Dec 2008 (PDF, 33KB)
