We regulate access to support competition by enabling third parties to access essential infrastructure that cannot be economically duplicated, including below-rail (track) infrastructure.
Water is an essential resource which requires careful management and regulation.
We are the economic regulator of water and wastewater services for Queensland.
Along with setting regulated electricity prices for regional Queensland customers, we monitor the retail electricity market in south east Queensland, set the solar feed-in tariff for regional Queensland, and enforce the Electricity Distribution Network Code.
Queensland’s 20 ports are crucial to the state's export-driven economy. Coal makes up the bulk of the exports by volume and accounts for nearly half of the total value of Queensland’s exports.
Electricity: Supporting efficient outcomes in energy for the long term interests of Queenslanders
Rail: Promoting efficient use of, and fair access to, key rail infrastructure in Queensland
Ports Regulation: Delivering efficient access to Queensland’s key export infrastructure
Water: Advocating fair water prices that encourage efficient water use in Queensland
Prior to 1 July 2015 the QCA was required to publish reports on developments in the retail market. These reports included information on:
Prior to 1 July 2015 retailers were required to report the number of small and large customers they serve on market and non-market contracts. We compiled this information and published a quarterly report.
Prior to 1 July 2015 retailers were required to report disconnections, hardship and complaints data to the QCA on a quarterly basis.
Distributors were also required to report disconnections they have performed at the request of each retailer and at their own instigation.