We regulate access to support competition by enabling third parties to access essential infrastructure that cannot be economically duplicated, including below-rail (track) infrastructure.
Water is an essential resource which requires careful management and regulation.
We are the economic regulator of water and wastewater services for Queensland.
Along with our more public role, in setting regulated electricity prices, we set the solar feed-in tariff for regional customers and enforce the Electricity Distribution Network Code.
Queensland’s 20 ports are crucial to the state's export-driven economy. Coal makes up the bulk of the exports by volume and accounts for nearly half of the total value of Queensland’s exports.
Electricity: Supporting efficient outcomes in energy for the long term interests of Queenslanders
Rail: Promoting efficient use of, and fair access to, key rail infrastructure in Queensland
Ports Regulation: Delivering efficient access to Queensland’s key export infrastructure
Water: Advocating fair water prices that encourage efficient water use in Queensland
The QCA will acknowledge all enquiries promptly once submitted, however depending on the nature of the enquiry, some delay in receiving a formal response may occur. Before submitting an enquiry relating to a QCA decision or process, please read the relevant FAQs. The information contained may answer your query or help to clarify the subject of your enquiry. The following links may be helpful:
The QCA has policies relating to complaints and these may be accessed below.
You may use this web-form to send us your complaint which will be treated in confidence.
Use this form to contact us. We aim to respond to all queries we receive promptly.
Tel: +61 (7) 3222 0555
Fax: +61 (7) 3222 0599
GPO Box 2257 Brisbane Q 4001
QCA Level 27, 145 Ann Street Brisbane, Queensland Australia 4000
Via Google Maps